Showing posts with label forklift service. Show all posts
Showing posts with label forklift service. Show all posts

Monday, July 10, 2017

New SCMH Comprehensive Service Brochure Released

Browse Lift Truck Services Available in Southern California through SCMH, Where Your Uptime is Guaranteed.

#UTG #Uptimeguaranteed

https://www.scmh.com/scmh-service-uptime-guaranteed/
Download Brochure here: 
https://www.scmh.com/scmh-service-uptime-guaranteed/

Friday, August 12, 2016

Empowering Operators through State-of-the-Art Equipment and Optimum Service

Classic Distributing for SCMH

Increasing order picking capabilities is made easy with the Jungheinrich Order Picker EKS 110 according to Warehouse IT Manager Alex Hernandez. “We are a multi-brand beer wholesalers, 30 years strong—SCMH gave us that opportunity to win and execute out on retail.”

Classic Distributing works with about 42 major suppliers and carries about 80% of beverage products you see on local shelves. As a multi-awarded distributing company, Classic is frequented by other distributors for best practices and new warehouse innovations. “We always recommend our Jungheinrich order pickers and in fact, two distributors have gone and purchased their own from SCMH.”

As a Warehouse IT expert, Alex is keen on order picking rates and has implemented many advancements such as voice pick, to boost productivity. “We have about 17 Jungheinrich order pickers and more are placed on order. These have given us the lift to our order-selecting operations, we’ve long been waiting for. The fact that its ease of use to navigate through the warehouse, and can lift the pallets off the ground high enough to load onto the conveyor, plus the platform raised 4-5 feet gives my team a chance to win and execute on the floor.”

Fleet and Facility Manager Dan Chilson who’s warehouse management expertise spans 34 years, 25 years of which has been with Classic, is keen on optimum maintenance and service of his fleet. “Investing in these equipment means investing in their maintenance as well. I recommend you find a company you can trust who is prompt, professional, and knowledgeable. For us, that is SCMH.”

Both Dan and Alex speak highly of their account managers Jim Nolan (Major Accounts) and Henry Saavedra (Parts and Service). “They are very prompt. I call Henry for a repair and their techs who are really good, either Anthony or Jaime, are usually here within the day. To me that is very important.” Dan says that SCMH techs catch the smallest problems needing attention so that it does not scale up to bigger repairs that would cost more. “This is a big deal to us because it says so much about how they look out for our best interest.”

Watch theYouTube video here:  https://www.youtube.com/watch?v=1whaLPPnhaA

Classic Distributing & Beverage Group, Inc., servicing the Metro Los Angeles and Eastern Los Angeles County areas, celebrates 35 years of excellence in the beverage distribution business. In addition to MillerCoors brands, the company distributes a broad selection of fine imported brands, craft beers, non-alcohol beverages and waters.

For more information on Classic Distributing Company, please visit: http://www.cdbginc.com/#


Tuesday, July 12, 2016

Forklift Repair & Evaluation

Don't Compromise. Get it Done Right. For all your equipment repair needs, trust SCMH's expert technicians to get the job done. We've been in the service of Southern California for over 75 years. We repair and maintain forklifts that keep operations moving, day in, day out. Call us now for an evaluation or any of your repair needs. 1-866-SCMH-CAT • Repair Service • Emergency Breakdown • Evaluation • All types of Industrial-Powered Equipment • All Major Brands • All Power Types: LP/Gas, Diesel, Electric http://www.scmh.com/forklift-parts-service/

Wednesday, June 29, 2016

Customer Speaks Up on Why PM Forklift Service is a Must

Eileen Huddleston, Berridge California Sales Corp. Branch Manager stresses the importance of equipment maintenance for companies like theirs whose operations are highly reliant on moving things around. “Preventive maintenance is key in avoiding breakdowns. If we are down one lift truck, that translates into a loss for us.” Berridge is a metal roofing manufacturing company established in 1970 and is among the industry’s top pioneers in designing and developing architectural sheet metal products. Watch the testimonial video here: http://www.scmh.com/berridge-on-scmh-pm-service/ “Every day we move our products and if we don’t have a reliable forklift to move it out of here, we can’t service our customers.” Berridge is under Southern California Material Handling’s Planned Maintenance (PM) service and recommends its preventive program as well as its repair services. “SCMH has been pretty good. They come in, do their thing. They’re here early and they get things done fast. For me that’s important because it does not disrupt our operations.” For Berridge, whose wide range of products are constantly in demand, it is important to have uninterrupted workflow. “SCMH’s timing is just right—never too often, never seldom. That’s what works best for companies like Berridge who are always on a tight schedule.” More stories in the second issue of The SCMH Tech: http://www.scmh.com/the-scmh-tech/

Monday, June 20, 2016

Sean's Journey: A Savvy Tech Behind Your Lift Truck

For as long as he can remember, Southern California Material Handling Technician A Sean has always loved tinkering. At a very early age, he recalls fascination watching his dad at work. As soon as he was old enough to help out, he would join his dad accomplish home projects and later on, would venture into construction.
Discovering that this was his passion, Sean took courses in mechanics that started him on the road to servicing lift trucks. Eight years and counting in the industry, Sean finds himself fully dedicated to his craft and hopes to make headways as an expert in his field.
“I take training seriously. I have been fortunate to train in Houston four times, acquiring new knowledge, honing skills, and keeping myself informed about the newest updates relevant to my customers’ forklifts.” Sean’s appetite for learning is manifested in the recent roster released by COO Mike Wolfe during the quarterly meeting naming him among the top five to complete and even exceed training hours very early on in the year. “Even after work hours, courses are available online for us techs to access and train at the comfort of our homes. I see no reason why I should not take advantage of the opportunity to improve myself and better serve others.” SCMH offers paid training for off hours.
Challenging environments motivate Sean. A rock-climber, hiker, and back-packer by hobby, at work, it’s in Sean’s nature not to shun the more exciting tasks. “I just like making things right.” He laughs. Finding the answers and resolving issues is what motivates this dynamic tech. But more importantly, strongly upholds the SCMH value of accountability—taking responsibility for one’s own actions, attitudes and performance. “If I have to, I do everything myself down to the last detail because at the end of the day, I am responsible for making sure that my customer is served right.”
Sean acknowledges that the road ahead is long but with his positive attitude, the journey is looking exciting and the end rewarding. “I try to go above and beyond and focus on what lies ahead. There’s always something new to learn and goals to achieve. As long as we stay on top of developments, it will make us better techs. Better individuals who can contribute to our company, our customers, on a much bigger scale.”


Tuesday, March 8, 2016

Parts can Make or Break You

Ty Milliken, SCMH shop supervisor and 27-year veteran in the material handling industry, lends insights on how integral the type of parts used in lift trucks that come into his shop.

“When jobs come in, we insist on OEM parts.” Ty, stickler for perfection says. In his professional experience, Original Equipment Manufacturer (OEM) parts:
·       Fit better
·       Last longer
·       Has warranty coverage advantage*
Yes original parts may be a few bucks more but think about the extra time you spend trying to make an after-market part fit into a function properly. According to Ty, “Time is more costly. Especially if the equipment comes to the shop for repair because it has been damaged by a remanufactured part.”

Many times, Ty has seen unnecessary repairs that could have been avoided if proper parts have been used the first time. “Some customers shop for the cheaper deals in terms of parts and service, only to end up in my shop because eventually  they realize that ‘you get what you pay for.’ And that they would have saved more money had they spent that extra dollars on an OEM.”

In the end, it’s the customer’s choice to either use an OEM, an after-market, or a remanufactured part. But not without fair recommendation from Ty on SCMH’s preference to stick with OEM parts. “I explain that OEM and after-market parts may look the same, but they are not the same. Patrticularly for operations with minimal fleet, it is crucial that repairs are done correctly, promptly, and with the use of OEM parts because breakdown risk is lower. Imagine if you had a limited number of trucks, what happens if they keep coming back for repairs due to unreliable parts? Doesn’t that cripple production enormously?”

Ty says that he has many customers keen on cost-efficiency and they trust SCMH’s expertise when it comes to parts, repair, and service. “They are the experienced ones who know no shortcuts and understand that saving money is beyond the initial dollar amount.”

Ty has extensive experience in managing the SCMH shop as well as structuring repair estimates inclusive of parts and labor.
http://www.scmh.com/parts-make-or-break-you/                                  

*Not all OEM parts are covered under warranty. Consult your PSSR for details.

For more features on the SCMH Tech, please click http://www.scmh.com/the-scmh-tech/

Tuesday, March 1, 2016

It's No Longer Just About the Oil Change

It’s No Longer Just About the Oil Change
Why SCMH Techs are always a Step Ahead

“We’re moving quickly!” SCMH Technical Trainer Ron Lester responds to our first question why lift truck upkeep is no longer just about an oil change. There’s so many advancements we’ve seen in the last couple of years that’s definitely beyond basics. “We’re talking about software, computers, semi-automated navigation systems—technologies beginning to drive the material handling industry.”

For lift truck expert Ron, people are key in managing these changes. Any company can obtain the latest lift truck. But without knowledgeable and skilled technicians to maintain, repair, and keep these forklifts moving it’s not going to make a difference in customers’ productivity. A reason why SCMH invests heavily in training. “In 2015 we marked 2200 hours in training alone. That includes required E-learning classes and practical training. We’re even set up for wire guidance simulation—a very technically challenging component of our training program.”

SCMH runs one of the most extensive technical training courses for its shop and field techs. The intense, multi-phase curricula (from safety courses to master courses) require techs to complete each level not just by passing written exams. Techs are evaluated on utilization, attendance, hands-on performance, progress, and attitude. “When these techs touch your trucks, you know they’re not just the best at what they do. They come in with a focused goal of getting you precise resolution. Fast.”

From basic oil change to programming complex software suited for the most demanding applications, SCMH techs are not just your first option. They are your qualified solution. “Our techs take pride in what they do. That’s another thing that sets them apart.” Before his promotion to technical training manager, Ron has had extensive experience as a master tech for eight years and has witnessed lift trucks evolve into intelligent material movers.
Long before SCMH started pioneering material handling technologies, it already laid the ground work and prepped the human resources through which these new lift trucks will be supported. “That’s why it’s always a step ahead.” Ron confidently shares that with our expert tech force, “we’re absolutely poised to deliver and support the lift trucks of the future.”
http://www.scmh.com/its-no-longer-just-about-the-oil-change/

Friday, January 8, 2016

SCMH. The future is now.

Take a glimpse at how Southern California Material Handling can take your business operations further into the future with its complete solutions from forklifts, parts, service, rental, operator training, and warehouse design & integration. Visit SCMH now at www.scmh.com and learn more about how SCMH can help you achieve maximum productivity and efficiency in your workspace. Video is on the lower right hand side of the page.

https://youtu.be/5sgx17-ggpk

Friday, September 25, 2015

CAT Lift Trucks Product Support Programs Now Available to Download from SCMH

At SCMH, we understand that every day counts in today’s competitive environment. Daily challenges demand absolute performance from your forklift fleet. Let us do what we do best…keeping your forklifts performing at their best 365 days a year.

From filters to tires, our parts program offers a solution to all of your needs. With innovative tools and first-class service from SCMH, an authorized Promatch® dealer, you can relax knowing that you’re receiving optimal fleet performance and reliability.



Visit our website now to view our product support programs: http://www.scmh.com/forklift-parts-service/

   

Thursday, June 4, 2015

SCMH ENews Q2 Now Available!

Get your warehouse quick tips and tools, downloadable resources, and everything that's newsworthy about Southern California Material Handling, its equipment, and services.

http://www.scmh.com/scmh-e-news-q2/

Friday, February 27, 2015

Expect to Reach New Heights with the Jungheinrich ETR Series



The new ETR 340, 345 and 335d series of pantograph reach trucks is setting new standards in reach truck performance by delivering longer run times— up to two shifts on one battery charge—and the class-leading performance and efficiency that your business demands.

You can order these high-performance reach trucks from Southern California Material Handling (SCMH), a local warehouse solutions company that has been around for over 75 years. SCMH is known for its top-brand solutions that include lift trucks, warehouse pallet racking design, rental equipment, forklift service and maintenance, forklift parts, and its OSHA-endorsed operator training programs.


See what the Jungheinrich ETR can do for your warehouse operations. WATCH NOW.

Tuesday, February 3, 2015

Show Her Some Lovin'!

Because she deserves to be treated right
not just on Valentine’s Day,
give her the gift of care and the attention
she yearns all year long.


February Promo includes one free planned maintenance (PM) for three PMs booked in 2015. Promo code PMVDAY.

Applicable to new customers only. Existing contracts not eligible. Call for details. http://www.scmh.com/videos-specials/specials/

Wednesday, January 7, 2015

Do you want better returns in 2015?

Avoid breakdowns 
Worry-free operations 
Yield higher productivity 
Warehouse efficiency 
Positive bottomline 

Keep your lift trucks on the go all year long! Let SCMH maintain your forklifts so you can focus on making 2015 a more productive year! 562-949-1000 www.scmh.com


Thursday, November 13, 2014

SCMH Holds Employee Health Fair Event

November 5, 2014 WHITTIER, CA  In its continuing efforts to promote wellness among employees, Southern California Material Handling hosted a health fair in its Whittier headquarters.

Employees were given the opportunity to consult with relevant groups—including Aetna, Activate Whittier, YMCA of Whittier, Crossfit Turnbull, Aflac, HealthFirst Medical Center, and Whittier Hospital Medical Center—to increase awareness of accessible health-related opportunities.

Gabby Duran, SCMH HR Head, organized the well-attended event that ended with a generous awarding of raffle prizes among participants.

Southern California Material Handling is an Equal Opportunity Employer. For our corporate profile, please visit http://www.scmh.com/scmh-holds-health-fair-2014/?preview=true&preview_id=7044&preview_nonce=19cae48247

Monday, October 20, 2014

SCMH Offers Warranty and Maintenance Package with 2C5000 and 2P5000



Southern California Material Handling is continuously providing programs beneficial to its customers by structuring packages that sustain the life of their lift trucks—Among which is a free two-year unlimited hour warranty and a basic maintenance package that goes with a purchase of any CAT 2C5000 or 2P5000.

A bonus to owning a brand that stands for quality, reliability, and customer service, the added warranty and maintenance package is an additional peace of mind for operators, warehouse managers, and business owners that their brand new purchase is backed by SCMH’s 70-year experience in maintaining forklifts. Customers can focus more on warehouse productivity without having to worry about their lift truck’s performance.


To avail of this package, call 562-949-1000 or visit www.scmh.com for more details. To view the 2C5000 and 2P5000 models, click on this link: http://www.scmh.com/shop/new/2c5000-11/

Friday, October 17, 2014

Take Care of Business Before the Holiday Rush

Planning ahead is always a good thing. Especially when it involves the Holiday season, you may want to consider getting ahead of those deadlines. While you think you may be ready for all the celebration the season brings, you may need extra time for that surprise visit from your aunt, or hunting the present you always thought would be on the store shelf.

So get all the work stuff accomplished earlier then have that extra time to spare when those Holiday surprises pop up. Here are some things that you can maybe take care of in advance:

1. Collate data you need for that year end report. Yes it may be too early, but you can gather the ones from January to October already. This way, you only have to input data for the remainder of the year. Sometimes too you're going to have to collaborate with others to accomplish that report. Give them a heads up and let them start preparing as well.

2. Don't wait 'til your next scheduled car check up or for the service button on your car to light up. Bring your vehicles up to speed with oil change, brake checks, etc., ahead of time so that when you're running around town over the Holidays, you don't have to worry about car break downs.

3. As early as now, finalize the list of recipients of corporate gifts. Start signing the greeting cards and passing them around. This helps in getting them out in the mail earlier without having to worry about courier/postal office's Holiday delivery load.

4. Check the supplies in your office. Are you running low on anything that is more in demand over the Holidays? Plates, spoons, forks, coffee supplies?

5. How are your service vehicles performing? Are your lift trucks well-oiled? Batteries in place? Filters changed? Do you have a go-to rental company in case you need more forklifts to service increased demand for your products this season?

6. Are any of your licenses expiring before the year ends? Driver's license? Business permits? Forklift operator certification? Subscription renewals? Now is the time to check into these things before issuing departments and organizations for these requirements announce their Holiday schedule.

Now breathe. Relax. After you've taken time to accomplish these things, you have more flexibility for that surprise visit.



Some important go-to phone numbers:

Forklift rental 1-8777-752-3425 SCMH Rental Solutions
Forklift parts and service 562-654-3614
Brand new forklifts 562-949-1000
Used forklifts 562-654-3644
Operator certification 562-654-3627